After Sales Philosophy
For ESAB CUTTING SYSTEMS, the delivery of a new machine is just the start of the route to total customer satisfaction. What follows is an on-going commitment to delivering simply the best After Sales service.
ESAB CUTTING SYSTEMS is committed to delivering both the best cutting machine technology and the best After Sales customer support to optimize the customer experience.
ESAB CUTTING SYSTEMS’ After Sales Service is based upon employing fundamental principles to enhance the customer’s experience.
• The use of high quality OEM technology.
• Continuous product innovation.
• Offering highly efficient local customer service
• Using the vast resources and expertise of the global ESAB organisation.
• Ensuring complete safety in the cutting environment.
• Providing training programmes to maximise the investment.
These principles have also resulted in the development of a comprehensive range of After Sales Value Packages, which cover all aspects of after sales support.
After Sales leaflet